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Shipping & Returns

Please note that we are experiencing temporary shipping delays at our Distribution Center. Please reach out to our customer service team at 855-377-2668 if you have questions regarding the status of your order.

xtratuf.com offers FREE Shipping and FREE Returns for all footwear orders within the continental US. We are unable to fulfill orders outside of the US at this time. Please see our Store Locator page to to find a Muck Boot retailer, or use the flag drop down menu at the top of the page to visit our European or Canadian sites. 

Shipping method available:

Shipping Method Shipping Fees
FedEx SmartPost/Ground Economy FREE Delivery within the Continental US

 

Delivery Schedule For US Orders:

You had placed order on.... Your order will ship out...
M-F before 2PM EST Within 2 business days
M-F after 2PM EST Within 3 business days
Sat-Sun Following Tuesday

xtratuf.com ships within the US only. International shipping not available at this time. Please check out our international sites for further information.

Online Return Policy

We are committed to 100% customer satisfaction. If for any reason you are not satisfied with your xtratuf.com purchase, you may return it within 30 days—NO questions asked, NO shipping cost, and NO restocking fees. This is our promise to you. Please be sure the product is in new condition with the original packing material, tags and labels in place.

Want To Make A Footwear Return?

Return requests can be processed online, Start a Return now.

Additional Information

Shopping Our Site

Once you have confirmed your order, you will receive two e-mails:

    • Order Confirmation Email: The first e-mail will be sent immediately to the e-mail address you provided during checkout, to confirm the order. This e-mail will contain your order number. You will need this number to track your order online or to make a return or exchange at a later date.
    •  Shipment Notification Email: The second e-mail will be sent once the order has been processed and shipped from our distribution center. This e-mail will contain the FedEx tracking number for your purchase.

All orders are subject to bank authorization prior to processing. Your credit card will be billed once the order has been processed and shipped from our distribution center. 

Payments We Accept

Muckbootcompany.com accepts the following forms of payment: Visa, MasterCard, American Express, and Discover. At this time we cannot accept cash, CODs, checks, money order, or bank gift cards.

We accept : 
Payments we accept

The Name and Billing address you provide must match the Name and Billing address on record with your credit card company. Your credit card will be billed once the order has been processed and shipped from our distribution center. We do not accept foreign credit cards or cards issued outside the United States. All credit cards must have a billing address within the US.

Secure Safe Shopping

Although we cannot guarantee the security of internet transactions, we are using industry standard encryption to ensure that the information you send us reaches only XTRATUF®.