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Contact Us

Email a Representative

Have an issue or a question about purchasing on our site? Our Customer Care team is ready to help!

Check out our FAQs page first to expedite your resolution 

  • Email us directly at xtratufcustomersupport@rockybrands.com

    Or submit your inquiry, request, or email in the form provided below.
    PLEASE NOTE: We are currently experiencing an increased volume with Customer Care requests. A representative will get back to you as soon as possible. We appreciate your patience.

Call a Representative

Check out our FAQs page first to expedite your resolution 

Give us a call at 1-855-377-2668

  • Monday-Friday

    8:00am - 7:00pm EST

    Saturday

    8:00am - 5:00pm EST

    Sunday

    Closed

Text a Representative

Check out our FAQs page first to expedite your resolution 

Give us a text at 1-888-817-6186

  • Monday-Friday

    8:00am - 7:00pm EST

    Saturday-Sunday

    Closed

  • Closed

    New Years Day: 1/1/2025 - 1/2/2025

    Independence Day: 7/4/2025

    Thanksgiving Day: 11/27/2025

    Christmas Day: 12/25/2025

Contact Form

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Rocky Brands Inc. BBB Business Review