What do the Slip Resistant ratings mean?
All XTRATUF footwear is slip tested using International Organization for Standardization (ISO) standards for Personal Protective Equipment. Testing is performed on both the heel and forepart of the shoes' outsole, an established slip testing protocol, used and accepted in the footwear industry worldwide.
The Right Grip or Get a Grip:
How Do I Check My Order Status?
If you are a registered customer, you can access your order history by logging into your account using the credentials you used to create your account. You will find the “My Account” link located at the top of each page. Once you have accessed your account, you can click on the “Track Order” link for order status.
If you are not a registered user, you can contact Customer Service at 855-377-BOOT (2668) by submitting an email via the Contact Us section on our site here. Customer Service hours are 7am to 11pm (PST/PDT) Monday through Friday.
What size do I order if I wear a half size?
How do I remove the oil from my new Legacy Boots?
We intentionally apply oil to our Legacy Boots, it helps to keep the boots flexible, contributing to their comfort and suppleness. They can be wiped with a towel or left out of the box for a few days to dry.
Do you offer wide width boots?
What does triple-dipped mean?
Are Your Ankle Deck Boots Acid Chemical Resistant?
Do you offer discounts for bulk orders?
Need XTRATUF boots for the whole crew?XTRATUF® is happy to offer bulk discounts on large orders of boots and shoes. Discounts are currently available via phone orders only, please call our customer care center at 1-855-377-2668 for complete details.
Do you offer discounts for active military?
XTRATUF is proud to help outfit active troops and their families by offering a 25% discount. Discounts are currently available via phone orders only, please call our customer care center at 1-855-377-2668 for complete details.